FAQs

Need some help? We love making sure all your questions are answered. here are some of our most frequently asked questions from Bumblebee customers.

Various grants and funding are available to both household customers and commercial/workplace customers. We recommend giving us a call to discuss what you could be eligible for.

This would depend on your requirements as there are various different charge points and cable lengths available. We can offer guidance to help choose the right charge point for you.

Currently, the majority of chargers and electric vehicles use a Type-2 connection. There are no plans in place to change this meaning your charger and cable are indeed future-proof.

The average installation takes approximately 2 hours to complete.

Our experience and expertise allows us to accurately quote you from images of your electrical setup and chargepoint location.

All of our products come with a 3-year manufacturer warranty.

All chargepoints should be installed by an electrician, however if you have already purchased your charger, we are able to install it for you.

Manufacturers do not recommend using a 13 amp socket to charge your electric vehicle.

This is a possibility. We recommend contacting us to discuss your cable route upon enquiry.

You would require 2 chargers to be able to charger both vehicles at the same time. 

The cost largely depends on your utilities provider, however there are tariffs available that provide cheaper rates during night hours. We have customers who have fully-charged their cars for under £10.

Our prices are for a standard install. This price depends on the parameters of your install. We can talk you through this upon enquiry.

Yes, we are able to move your charger for you.

Need some Help?

We are here to answer any and all questions about our chargers. Give us a call or email [email protected] today and speak with one of our talented installation specialists!

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